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Find a Course / Courses tagged communication skills

Business Communication Skills Level 2 Certificate

Provided by Distance Learning College and Training

This short course is designed to develop students’ ability to communicate effectively in the workplace. It examines the communication process and different levels and types of communication as well as common barriers to communication, and helps students to develop techniques to improve the way they communicate with others in a business context.

Communication Skills

Provided by Harrington Morgan Ltd

The importance of good listening, communication and persuasion skills are paramount for any manager. These skills enable managers to build productive teams ensuring objectives are understood and results achieved - thereby increasing the overall effectiveness of the team. This course will enable the delegate to be aware of their own style of communication and its impact on others. The delegate will learn how to use their skills to deal with different situations and personality types.

Communication Skills

Provided by Elite Training European Limited

A 1 day course for those who want to communicate effectively.

Communication Skills (In-house training)

Provided by Jarrold Training

This workshop is invaluable for anyone who wants to strengthen their communication skills and enhance their ability to interact with others. The course tunes into some important listening skills, and how to get your message across in the best way. We discover the secrets of body language, and what messages you are really giving out.

Inbound Telephone Selling Skills

Provided by WWP Training Limited

Anytime a customer approaches us we have a golden opportunity to strengthen relationships and create additional business. Learn how to capitalise on inbound calls and turn order-taking into order-making.

Influence and Persuasion

Provided by WWP Training Limited

The ability to influence and inspire others is a key requirement for many people. It takes confidence, self-belief and excellent communication skills. This programme explodes the myth that people are ‘born influencers’ and reveals how, by changing your mindset and applying specific skills, you can find your own inner power to influence.

Influencing Skills (In-house training)

Provided by Jarrold Training

This training aims to introduce delegates to a range of influencing skills with everyday application in the work environment. Focusing on persuasion and communication in its purest sense, this course will provide delegates with the confidence to communicate effectively and to influence others with conviction and clarity.

Interpersonal Communication

Provided by WS Training Ltd

This course is designed to increase delegates self awareness and equip them with the tools to build constructive relationships with others at all levels of work, both internal and external customers. The best way people learn is through practical experiences; this course is very practical and consists of activities conducted individually, in pairs or larger groups.

Outbound Telephone Selling Skills ('cold-calling')

Provided by WWP Training Limited

The telephone is one of the most powerful tools we have in business. Learn how telephone sales can maximise opportunities and generate revenue for your business.

Pre-Vocational Course F/T

Provided by Lowestoft College

The course is full-time and students are encouraged to help plan their own programme. Assessment is ongoing throughout the course and reviewed at regular intervals throughout the year with tutors.

Sales Force Performance Management

Provided by Barnard Training

Unless there is continuous development of individuals and teams within any organisation, performance will not improve. This one day course aims to equip delegates with the necessary skills to effectively and confidently manage individuals and teams in order to achieve high levels of organisational performance.

Techniques for Powerful Communication Skills

Provided by Picasso HR Ltd

These days we need to be more effective communicators to be successful in business - and in life.

The Assertive Toolkit

Provided by WWP Training Limited

Assertiveness is a way of relating to the outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to recognise your worth and your right to enjoy life. At the same time you value others, respecting their right to an opinion and to enjoy themselves.

Train the Trainer

Provided by WS Training Ltd

This course is designed to enable delegates to develop a range of participative techniques, increasing confidence by equipping them with the skills to deliver training sessions.

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