Find a Course / Courses tagged conflict
|
Provided by WS Training Ltd This one-day course is designed to help delegates understand, identify and prevent anger and conflict. |
|
|
Provided by The Lifelong Learning Company Conflict can cause stress, sickness absence, and the needless waste of time and energy in the workplace. When managed well, healthy conflict can result in creativity, innovation, better decision making and better performance. To harness this requires skill, knowledge and experience. And that’s what this training is all about! Imagine being able to really tune in and connect with people to proactively prevent conflict. Think of how great it would be to be able to diffuse existing conflicts & create a better reputation for yourself in the process. Learn NLP techniques that really make a difference to managing conflict at work and beyond to ensure you maintain your energy, flexibility and flow whatever the situation. Learn to use language as a precision tool to create benign and beneficial change |
|
|
Provided by Novadata T.A.B. Ltd The course raises participants’ understanding of the background to conflict and the contribution they can make o either calming or escalating the confrontation. During the training day participants learn and practice key skills to build their confidence to maintain composure whilst de-escalating customer conflict. |
|
|
Conflict Resolution for Results Provided by Picasso HR Ltd The perceived ' difficult' person can be a drain on your time, patience and energy or worse still have a devastating effect on the team. |
|
|
Handling Customers Professionally Provided by WS Training Ltd When we encounter difficult people they often interfere with our enjoyment and effectiveness at work. It is often difficult to know how to confront and deal with the situation and if unsuccessful attempts to do so are made, the conflict leaves us feeling stressed and ineffective. This highly practical course will give you the confidence and skills to deal effectively with the difficult person, thus improving the quality of your working life. |
|
|
Provided by WS Training Ltd This course is designed to increase delegates self awareness and equip them with the tools to build constructive relationships with others at all levels of work, both internal and external customers. The best way people learn is through practical experiences; this course is very practical and consists of activities conducted individually, in pairs or larger groups. |
|
|
Provided by Blue Star Human Resources Ltd We all know how easy it is to avoid conflict! Well how about handling ot positively and assertively to achieve desired outcomes? On this workshow we will provide techniques and tools to create interventions that address the issues and enable people to perform more effectively. Suitable for supervisors and frontline staff |
|
Personality Palette - managing personalities clashes Provided by Picasso HR Ltd If your job involves building and maintaining professional relationships, whether with your colleagues or customers, then this workshop will transform the way you build strong and lasting relationships forever. Simply reduce personality clashes by remembering and using just four colours. People we find challenging in business often have very different personality styles to our own. Learning more about your own blend of styles and about those that wind you up can rapidly boost rapport. |
|
|
Provided by WWP Training Limited This programme gives greater insight into human behaviour, identifying why some people are difficult and understanding how to deal with different types of people problems. |
|
|
Provided by Harrington Morgan Ltd This course will give the delegate an understanding of the causes and symptoms of stress, formulate prevention solutions and ensure a comprehensive approach to stress management is achieved. |
|
|
Provided by Harrington Morgan Ltd Stress is a large factor in lost ‘working days’ in the UK. Pressurised change in the workplace can cause conflict and stress. Understanding the causes and symptoms of stress before formulating prevention solutions ensures a comprehensive approached to stress management is achieved. |
|
|
Understanding Assertive Behaviour Provided by WS Training Ltd This highly practical course will offer delegates support in a safe situation to discuss their particular areas of concern. We will assist them to acquire skills that will enable them to deal with situations with the confidence that it will not damage the relationship. |
- Page 1 of 1
- Previous
- 1
- Next
