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CIEH Level 3 Award inTraining Skills and Practice

Provided by Dialog Training

3 day course in group training skills for tutors.

Conflict Management Training

Provided by Novadata T.A.B. Ltd

The course raises participants’ understanding of the background to conflict and the contribution they can make o either calming or escalating the confrontation. During the training day participants learn and practice key skills to build their confidence to maintain composure whilst de-escalating customer conflict.

FdA Teaching, Training and Development in the Further Education and Skills Sector (2011 entry only)

Provided by University Campus Suffolk

This course is designed to help achieve the requirements of Qualified Teaching Learning and Skills (QTLS) status for those who support and/or teach learners in the lifelong learning sector, including further education, work-based learning, adult and community learning, prison education service or the voluntary sector

How to Train & Coach People

Provided by The Professional Training Centre (PTC)

This course focuses on how to train individuals and groups, different training methods according to different styles of learning, and how to evaluate and follow up.

Introduction to Trainer Skills

Provided by Community Learning Professional Development

The City and Guilds Introduction to Trainer skills qualification aims to provide your staff with a sound introduction to the concepts of a systematic approach to presentation and training skills. It is an intensive course delivered over 2 days but still enables groups to practice and hone skills they will need in their own particular workplace.

Introduction to Train the Trainer Skills - 7300

Provided by Novadata T.A.B. Ltd

The Course is based on the training cycle, covering: Planning (including session planning) Delivery (participants will deliver a 10 or 15 minute 'session' that they have planned) Evaluation (self, peer group and course evaluation) The Course also covers: Setting ground rules Use of icebreakers The learning environment Training resources Gaining and maintaining attention Motivation Assessment

Management of Your Customer Services

Provided by WS Training Ltd

Today's managers must be conscious of a variety of techniques and best practices to ensure their continued effectiveness

Training and Developing People

Provided by Elite Training European Limited

A one day course to develop training skills and bring out the best in staff.

Training skills for the Trainer

Provided by Oak Tree Management & Training

The course will develop a range of participative techniques to increase confidence by equipping them with the skills to deliver effective sessions

Train the Trainer

Provided by WS Training Ltd

This course is designed to enable delegates to develop a range of participative techniques, increasing confidence by equipping them with the skills to deliver training sessions.

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